Refund policy

1.1 flowerdose will refund any Fee paid by the Customer within 14 days only in the following circumstances: (a) 10 days prior notice is given by the Customer to cancel the Order; (b) the Customer cancels the Order less than 10 days prior to Delivery and pays flowerdose’s reasonable costs incurred; (c) the Supply cannot be delivered due to restrictions declared by the government (including relating to COVID-19); or (d) if Delivery has taken place, the Fee is no more than $1,000.00 and the Supply is returned to flowerdose on the same day of Delivery.

1.2 Any other refund request by the Customer will be determined at the sole discretion of flowerdose.